Terms of Service
Last updated: December 16, 2024
1. Agreement to Terms
By accessing or using ReserveSpot ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
ReserveSpot reserves the right to update and change these Terms by posting updates on this page. Your continued use of the Service after changes are posted constitutes acceptance of those changes.
2. Description of Service
ReserveSpot provides an online booking management platform that enables service businesses to:
- Create and manage bookable services
- Set availability and working hours
- Accept and manage customer bookings
- Process payments and booking fees
- Customize their booking page
3. Account Registration
To use ReserveSpot, you must:
- Be at least 18 years old
- Provide accurate, complete, and current information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
You are responsible for all activities that occur under your account.
4. Acceptable Use
You agree NOT to use the Service to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit malicious code or viruses
- Interfere with or disrupt the Service
- Attempt to gain unauthorized access to any systems
- Use the Service for illegal or fraudulent purposes
- Harass, abuse, or harm other users
5. Payments and Billing
5.1 Subscription Fees
Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated.
5.2 Payment Processing
Payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees to your payment method.
5.3 Booking Fees
Business owners may charge booking fees to customers. ReserveSpot may charge a processing fee for payment transactions. All fees are clearly disclosed before processing.
6. Cancellation and Termination
6.1 Your Rights
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period.
6.2 Our Rights
We reserve the right to suspend or terminate your account if you:
- Violate these Terms
- Fail to pay applicable fees
- Engage in fraudulent or illegal activity
7. Intellectual Property
The Service and its original content, features, and functionality are owned by ReserveSpot and are protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of all content you upload to the Service. By uploading content, you grant us a license to use, display, and distribute that content as necessary to provide the Service.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
9. Limitation of Liability
IN NO EVENT SHALL RESERVESPOT, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
Our total liability shall not exceed the amount paid by you to ReserveSpot in the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless ReserveSpot from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.
11. Dispute Resolution
Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration in accordance with applicable laws.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
13. Changes to Service
We reserve the right to modify or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Contact Information
If you have questions about these Terms, please contact us:
Email: legal@reservespot.app
Support: support@reservespot.app
Note: By using ReserveSpot, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.